The Home Depot Zephyrhills Store in Zephyrhills, FL 33545 (2024)

Awful customer service employees

Employee at the paint department did not close the lid properly. Paint got all over my items in the plastic bag on my way home. I called to see if I could get a replacement. They said yes. I arrived at the return desk. I explained to her what happened and I think I had to explain myself over 5 times. I explained that my items were covered in paint and I was unable to bring into my car. She told me to get the items that I needed replaced. I come back to the return desk and two other employees kept asking if I brought in the old items even after showing them that there’s a puddle of paint all over the items. I didn’t receive an apology for their mistake. They rang the items I needed replaced and the supervisor said, “here you go.” Then left. Here’s a photo of the items I needed replaced. It barely cost more than $15 to replace.

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Helpful and friendly

I visited 3 locations to get enough vinyl floor for a project. This location was the best. Everyone was friendly. Daryl was outstanding.

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Washer and dryer set

I bought the washer and dryer on 10/25/2022 and it was delivered on 10/29/2022.

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Thank you Keenan in Flooring department !!

Thank you Keenan in the Flooring department. We needed to order flooring because the particular type we wanted was not in stock. Keenan was super helpful, very polite and took the time to help us figure dimensions and how much flooring we needed to order. We had a great shopping experience today, thank you.

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Greate experience overall

Greate experience overall. All cashiers are down to earth and very friendly, they always ready to help.

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Great costumer services.

Natalia, the cashier is awesome. She was able to answer all my questions. Very knowledgeable. Great personality.

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Worse Home Depot

No one want to work. There are handful of friendly women. But besides that everyone we have come across as rude and as if we are bothering them.

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Blinds

Should not be in the blind selling business. Very unorganized and lacking knowledge of specific companies.

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Hourly employees

Had a great experience at HD, yesterday, had to return an item we had purchased online and was not needed. The exchange process was handled expeditiously by a friendly and knowledgeable young lad. Thank you.

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Estela performance

Estela, the cashier at the checkout counter was more than helpful when we checked out our purchases. She was excellent

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