The Home Depot Merritt Island Store in Merritt Island, FL 32953 (2024)

Great Service

I bought several bags of decorative rock and lady employee put them in my van as easy as spreading peanut butter on bread.

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Awesome Store Manager & long term employees

It is apparent the Manager and Employees have not only a professional working relationship, but they also show a respect for one another. This attitude is so apparent that customers can sense the difference in how they treat each other, and thus their customers.

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Very Nice Home Depot

I was plant shopping and found everything I needed and everything was well taken care of.

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Appliances

Great selection of appliances, knowledgeable and helpful salesperson.

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HELPED WITH OUT OF STOCK ITEM

I'm in the process of renovating my bathroom and the tile I intended to use was out of stock. I called the M.I. store to see when it would be back in stock. I spoke with Jordan and he said there was no indication of when it would be back in stock, but that he could order it directly from the vendor for me. He saved me so much grief because it took me forever to choose that tile.

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Good job

You are doing fine. We have a very long relationship since you first opened in Orlando.

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Friendly and knowledgeable staff.

We just purchased a new LG refrigerator and couldn't be happier with the service and prices.

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Customer service

The customer service within this company is in need of serious help. I talked to 1 of 3 people regarding the damaged tile shipped that actually cared and did their job. After almost a month and 2 trips to the local.stores I was able to purchase what I needed. The cashier and the lady that was helping her were unfriendly, and u helpful. I was argued with and made to feel as if the situation was my problem not theirs. A manager was called to get my discount applied but never came to speak with me or apologize for any of it. Lea was the cashier she is young and was looking for help and the lady that was uppised to help her was rude, impolite, and has no idea how to be in customer service. A customer should never be made to feel as if the problem is their fault or responsibility when we trust a company to provide a service.

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F2FIGOA was top notch.

Starting my first project at home and bathroom, I was totally lost and everything needed to complete the project, F2FIGOA, and I apologize I forgot his first name was extremely patient and listening and understanding during my purchase. We live in a fast-paced world And a lot of times people won’t listen to your problems or lack of understanding and home projects. Well done.

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Oven Purchase

I have used Home Depot for many home improvement projects and this one is added to the great experiences we have had. Amanda was wonderful and made our purchase smooth and effortless. Thank you!

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