SafeNet MobilePASS+ for Android (2024)

RELEASE NOTES

Product Description

SafeNet MobilePASS+ for Android is a mobile client application enabling you to access corporate and web-based resources securely. It eliminates the need to remember complex passwords. SafeNet MobilePASS+ for Android is a cost-effective way for businesses to leverage the security of One-Time Passwords (OTP) using mobile phones. Associated with STA, the SafeNet MobilePASS+ for Android application is a perfect combination of security and convenience. It offers a simple user experience for token activation and authentication using the Push OTP mechanism.

For a list of existing issues as of the latest release, refer to Known Issues.

Release Description

11/27/2023

This service pack release of STA introduces the following feature:

  • Visual location display in MobilePASS+ push notifications: This feature displays a live map within push notifications to help the user identify any fraudulent push requests. Push notifications show the location from where the authentication attempt was made. Support for displaying maps is available in MobilePASS+ v2.4 and later.

    SafeNet MobilePASS+ for Android (1) SafeNet MobilePASS+ for Android (2)

07/19/2023

SafeNet MobilePASS+ for Android v2.5.0 introduces the following feature:

  • MobilePASS+ push with number matching: Number matching in MobilePASS+ secures push authentications to protect against MFA fatigue or push bombing attacks. Number matching gives control to the user for every login request, because they must select the number that appears during authentication. Refer to the documentation for details about how to enable this feature.

This feature is available only for MobilePASS+ v2.5.0 onwards.

01/23/2023

SafeNet MobilePASS+ for Android v2.4.0 introduces the following features:

Third-party authenticator support with MobilePASS+: Allows users to enroll third-party authenticators for different web applications to protect their personal and professional accounts. See the documentation for details.

Improved logging: Enhanced logging and error codes in MobilePASS+ for better troubleshooting and investigation.

07/20/2022

SafeNet MobilePASS+ for Android v2.3.1 resolves the issue listed below:

IssueSynopsis
SASMOB-4929SafeNet MobilePASS+ for Android resolves crash issues experienced by a limited set of users.

07/03/2022

SafeNet MobilePASS+ for Android v2.3.0 introduces the following features and resolves the issue listed below:

Resolved Issue

IssueSynopsis
SAS-53072Push notifications are correctly received.

04/18/2022

SafeNet MobilePASS+ for Android v2.2 introduces the following feature:

  • Support for Chrome OS self-provisioning – Allows users to enroll MobilePASS+ on Chrome OS as part of the authentication flow, when they need it for the first time. Requires Chrome OS devices capable of running Android apps.

12/08/2021

SafeNet MobilePASS+ for Android v2.2 introduces the following feature:

  • Support for Chrome OS: Allows you to use SafeNet MobilePASS+ for Android on Chrome OS with user experience adaptations for the laptop form factor. This feature requires Chrome OS devices capable of running Android applications.

10/07/2021

SafeNet MobilePASS+ for Android v2.1 introduces the following featureand resolves the issue listed below:

  • Dutch language support

Resolved Issue

IssueSynopsis
SASMOB-4229SafeNet MobilePASS+ for Android opens correctly on devices configured for the Arabic language.

09/22/2021

SafeNet MobilePASS+ for Android v2.0.2 resolves the issue listed below:

IssueSynopsis
SASMOB-4214SafeNet MobilePASS+ for Android opens correctly.

09/17/2021

SafeNet MobilePASS+ for Android v2.0.1 resolves the issue listed below:

IssueSynopsis
SASMOB-4213SafeNet MobilePASS+ for Android opens correctly after reinstallation.

08/30/2021

SafeNet MobilePASS+ for Android v2.0 introduces the following featuresand resolves the issues listed below:

  • Enhanced user experience -Next generation mobile authenticator offering the best-in-classuser-experience and native user interface for each platform.

  • Language support for German,Chinese, and simplified Chinese - now supports German and Chinese inaddition to the existing supported languages.

  • Risk detection – Monitorsand displays risk parameters associated with devices in the customer’senvironment. These parameters include OS jailbreak and root status, OSversions in use, possible application tampering, and malware intrusionin order to detect potential risk to the authenticator's integrity.Refer to the documentation for further details.

  • Push authenticationhistory - Users can now access their push authentication history onunder the authenticator settings.

  • Support for dark mode - nowsupports dark mode when it is enabled on the user’s mobile device.

  • Face recognition support forAndroid - now fully supports Face recognition to be used as abiometric PIN for the enrolled authenticator.

  • Unlimited authenticators -no longer limits the number of authenticators that can be enrolled.

Resolved Issues

IssueSynopsis
ASCO-13569Tokens enroll successfully.
SASMOB-2708Push notifications are successfully approved from the notification bar.
SASMOB-263Auto-enrollment proceeds correctly whether or not special characters (ö, ä or ü) are included in virtual server names.

Advisory Notes

Anyuser-PIN/biometric-PIN enabled tokens enrolled before SafeNetMobilePASS+ for Android 1.7.0 must be unlocked between v1.7.0 and v1.9.1at least once before upgrading to SafeNet MobilePASS+ for Android 2.0 toensure the successful migration of existing tokens.

Passcodes Displayed on the Main Token List

Time-based Passcode (TOTP)

OTP is automatically displayed and refreshed once the token is unlocked(if relevant).

Event-Based Passcode (HOTP)

OTP is generated only on demand, once the token is unlocked (ifrelevant). This prevents a loss of sync between client and server.

Challenge-Response

OTP is generated only when then challenge entered, once the token isunlocked (if relevant).

Device Limitation

On the Xiaomi MI Pad Tablet, the Push Notification might not be receivedif the MobilePASS+ application is not running.

Biometric PIN

Biometric PIN Prerequisites

  • Android 6 or later

  • Device with Nexus Imprint

  • Token configured in STA for Biometric PIN

Activating Biometric PIN in Existing Tokens

Tokens previously enrolled without the Biometric PIN feature must be re-enrolled with the Biometric PIN feature enabled in the STA console.

Configuring STA for Biometric PIN (Fingerprint)

  1. From the STAToken Management console, select VIRTUAL SERVERS > POLICY > Token Policies > Token Templates.

  2. Select MobilePASS from the drop-down list and click Edit.

  3. Select Allow Biometric PIN and click Apply.

Working with SafeNet MobilePASS and SafeNet MobilePASS+

SafeNet MobilePASSfor Android and SafeNet MobilePASS+ for Android canbe used on the same device and with the same virtual server. New tokenenrollments are for either SafeNet MobilePASSfor Android or SafeNetMobilePASS+ for Android. This is controlled in STA atthe virtual server level.

Push OTP

Approving a Push OTP Login Request

SafeNet MobilePASS+ for Android tokens that are not PIN-protected or areconfigured to work with a server-side or user-selected PIN can beconfigured to use the Enhanced Approval Workflow.

The Enhanced Approval Workflow is not available for tokens that are notconfigured to support the workflow.

When the Login request arrives on your mobile device, you can respondfrom the locked screen or from the SafeNet MobilePASS+ for Androidapplication.

Token ConfigurationNotification LocationAction to Approve the Push OTP Login Request
Approving a Push OTP
login request with
standard approval workflow
Android locked screen

Do one of the following:

  • Swipe the notification from right to left to expand it and tap APPROVE.
  • Single tap on the notification to open the login request in SafeNet MobilePASS+, review the login request information, and tap APPROVE.
SafeNet MobilePASS+
for Android application
  1. Tap the Pending Notification bar.
  2. Tap APPROVE.

Note: If there are multiple login requests pending, tapping the Pending Notification bar will prompt the user to approve or deny the most recent notification. Earlier notifications will remain in the bar.

Approving a Push OTP
login request with
enhanced approval workflow
Android locked screen
  1. On the Login request notification, tap APPROVE.
  2. If your device is password protected, enter the passcode.
SafeNet MobilePASS+
for Android application
In the Login Request From window, tap Approve.

Configuring STA for Enhanced Approval Workflow

To maintaincompatibility with SafeNet MobilePASS+ Android and iOS versions earlierthan 1.4, do not select Enhanced Approval Workflow.

To enable Enhanced Approval Workflow:

  1. In theSTAToken Management console, select VIRTUAL SERVERS > POLICY >Token Policies > Software Token & Push OTP Settings.

  2. SelectEnhanced approval workflow and click Apply.

    SafeNet MobilePASS+ for Android (3)

Push OTP Troubleshooting

If an expected push OTP request does not arrive on your mobile device,we suggest the following steps:

  • Check that a network connectionis present. Heavy traffic and/or service outages from the public pushservice provider (Google) may result in delivery delays or disruptions.

  • If the OTP request still failsto arrive, use manual OTP generation to complete the authentication.

QRCode Enrollment

Configuring STA for QR Code Enrollment

  1. In theSTAToken Management console, select VIRTUAL SERVERS > POLICY >Automation Policies > Self-Enrollment Policy.

  2. SelectEnable Multi-Device Instructions.

  3. SelectDisplay QR Code.

  4. ClickApply.

The enrollment email sent to the user will include a link to the page onthe STA Self Service Module where the QR code is displayed.

The QR code will display only if a supported device is selected in thedevice selection drop down menu.

Known Issues

This table provides a list of the known issues as of the latest release.

IssueSynopsis
SASMOB-4911When MobilePASS+ is not focused, the push notification won't dismiss after push expiration on Chromebook.
SASMOB-4910MobilePASS+ random crashes when download enrollment logs on Android 11 based Chromebook.
SASMOB-4874Screen resizing issue for Android 11 based Chromebooks.
SASMOB-4124Unlimited pins aren't handled well by SDK.

Compatibility Information

Operating System

  • Android 9.0 and later

BETA releases of the operating system are not supported.

Supported Authentication Servers

  • STA
  • SAS PCE 3.12 or later
SafeNet MobilePASS+ for Android (2024)

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