Contact Boston City Hall (2024)

To get to City Hall by subway or bus, you can take public transportation through the MBTA.

• Green Line to Government Center
• Blue Line to Government Center
• Orange Line to State Street or Haymarket
• Red Line to Park Street station and transfer to the Green towards Lechmereor Government Center, or walk from Downtown Crossing, or
• the 92 and 93 buses, which stop outside City Hall on Congress Street.

Use I-93 South and take Exit 24-A for Government Center. Stay in right lane on ramp. At top of the off ramp, proceed across Surface Road onto Clinton Street. At end of Clinton Street, proceed left onto North Street. City Hall is directly ahead across the intersection of North Street and Congress Street.

Use I-93 North and take Exit 23 for Government Center. Stay in left lane on ramp. At top of ramp, left lane becomes two lanes wide. Stay in lane marked for Government Center. This lane crosses Surface Road onto North Street. Follow North Street to intersection with Congress Street. City Hall is directly ahead across the intersection of North Street and Congress Street.

Storrow Drive Traffic should access I-93 South. Use I-93 South and take Exit 24-A for Government Center. Stay in right lane on ramp. At top of the off ramp, proceed across Surface Road onto Clinton Street. At end of Clinton Street, proceed left onto North Street. City Hall is directly ahead across the intersection of North Street and Congress Street.

Driving from the East or West on the Mass. Pike

Massachusetts Turnpike (I-90) Traffic should access I-93 North. Use I-93 North and take Exit 23 for Government Center. Stay in left lane on ramp. At top of ramp, left lane becomes two lanes wide. Stay in lane marked for Government Center. This lane crosses Surface Road onto North Street. Follow North Street to intersection with Congress Street. City Hall is directly ahead across the intersection of North Street and Congress Street.

Driving from the East via the Sumner Tunnel

Traffic using the Sumner Tunnel should stay in the left lane marked for Government Center. Left lane exit ramp splits in two. Keep to left at this split for Government Center. From the top of the ramp, turn left onto New Chardon Street and proceed to Congress Street. Take a left onto Congress Street (passing under the Government Center Garage) and proceed to the intersection with North Street. Boston City Hall is directly on the right.

Car

Street parking downtown is extremely limited, though a few parking meters are nearby on Union Street and on Cambridge Street. There is no public parking in City Hall itself, but there are several commercial parking garages within walking distance.

For short-term parking for City Hall visitors, one low-cost option is the Parcel 7 Garage (entrance on New Sudbury Street). With validation from a local merchant, max 3 hours of parking costs $3. Please note: The City of Boston does NOT validate parking.

Bicycle

Bike racks are located at both the 3rd and 1st floor entrances.